Shipping Policy

Shipping Policy

Free Standard Shipping US$89+ (Excl. ZA CL CO)

Orders will go through 2 phases before being delivered.
1.Processing Time:
The amount of time it takes for us to prepare your order for shipment. Our normal processing time for orders is 7-10 business days.This involves the securing of stocks, in some cases, and the checking of product quality.
2.Shipping Time:
The amount of time it takes to receive your order after your order has shipped. Shipping times can vary depending on your location and shipping methods. 
Super Savings: 12 - 20 Business days  US$9+
Express Shipping: 7 - 12 Business days US$15+

We will do our best efforts to delivery your package quickly and safely. If you have any question during this period, please contact us via E-mail:

Our estimated delivery dates are based on several factors, including the destination address and how quickly we can assemble and prepare your items for shipment, please be noted the ESTIMATED DELIVERY TIME on every product page before you order them. 

Orders can be cancelled or modified within 8 hours after being placed.

If your order includes multiple items, they may be shipped on separate dates, experience different travel times and will often arrive on different days.

Shipping days do not include weekends or holidays.

Shipping fees are calculated based on package weight and destination when you checkout. We offer our customer free shipping on orders over $89(some countries and regions not included, such as South Africa, Chile and Colombia for example.)

We are unable to ship to the following US territories such as the Northern Mariana Islands or APO and FPO military addresses.

Due to the high logistics cost in some island areas, the customer service will contact the customer to make up the shipping cost before delivery, such as Martinique in France,Province of Santa Cruz de Tenerife, Spain,Frauenfeld in Switzerland,etc. Hope you can understand.

We are not responsible for any delays in delivery due to destination issues, such as failing to provide a complete and correct shipping address or not being present at the address to sign and receive the package.

Here at Hooshops, we make the utmost effort to get orders delivered on time as promised. However, we cannot provide shipping refunds in the case of national crises, holidays, natural disasters, carrier delays or other circumstances where the delay is beyond our control.

Note for taxes:
For most of the countries, our customers do not need to pay for importing fees, duties or VAT (Valued Additional Tax). However, some limited countries (especially Germany, Italy, UK and Canada, etc.) may need to pay duties or VAT according to your countries' levying rules.